We proudly present the book Six Sigma for the Office by TA consultant and author Jim Martin. In line with TA's efforts to bring process excellence to transactional environments, Jim makes a strong and clear connection between traditionally manufacturing-based methodology and office workflow. In the book, Jim brings together Six Sigma, Lean and Kaizen concepts and tools to create a practical and hands-on reference for managers and Six Sigma professionals. In addition, the book's inclusion of organizational culture, strategy and change management make it a well-rounded guide for process improvement in any office.
In his second book, Lean Six Sigma and Supply Chain Management, Jim condensed the central tenets of Lean operations as applied to supply chain management into a 10-step process that business managers can use to quickly apply the concepts. The tools, methods and concepts presented in the book provide a concise Lean Six Sigma supply chain reference for business managers, Six Sigma project leaders and supply chain professionals.
