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Dr. Gillard to Co-Chair ACI’s Chargebacks and Commercial Rebates Conference – Join Dr. Gillard in New York, NY on January 25-26, 2012 as he co-chairs the event with Eileen Hanbury of Fougera Pharmaceuticals. Kickstart the year with industry insights including presentations by Joanne Sadowsky and Boris Kaushansky of Novo Nordisk and Clarissa Crain of CIS [...]
Most people think they know what accountability means and have strong opinions on the topic. We hear enough about it on the news –Congress wants to hold the reckless financial intuitions accountable, investors want to hold the greedy executives accountable and managers want to hold underperforming employees accountable. Demands for accountability abound, but what does [...]
Certain functions and roles have a much easier time establishing accountability than others. We spent a good portion of our careers in Human Resources. Although managers look to HR for help in building accountability in their teams, we found HR teams often have more trouble holding people accountable than do their business partners. A key [...]
In our post on what accountability means, we spent some time explaining the essential elements of accountability: Goals, Authority, Consequences and Measurement. These are focused mainly on managing the behavior of direct reports by encouraging managers to think though the underlying motivational principles that either promote or inhibit accountability. This article focuses more on the [...]
I had the good fortune to moderate the panel discussion on Best Practices in Chargeback and Contracting at the recent CBI conference in Philadelphia on June 22, 2011. The lively and engaging discussion yielded several recommendations from the Novo Nordisk panel, which included Joanne Sadowsky, Boris Kaushansky and Tuck Bigelow. I trust you will find [...]
Philadelphia, PA – June 22, 2011 – Dr. Paul Gillard, President and CEO of Transformation Associates and Joanne Sadowsky, Director, Contract Management and Compliance at Novo Nordisk present “Innovations in Chargeback, Rebates and Contracting” – an in-depth case study examining how Novo Nordisk achieved measurable process improvement across contracting, chargebacks and rebate processing operations.
Lebanon, NJ (PRWEB) June 13, 2011 – Transformation Associates, Inc. announced the release of its new online magazine, Organizational Realities. This periodic online publication will focus on common issues and concerns for people at work, offering a psychologist’s perspective on dealing with them. Although the topics are serious, the authors often convey their insights in [...]
At times I have been referred to as a “Benevolent Dictator”, but I do not think of myself as a micromanager. Rather, I pride myself on my ability to prioritize, delegate and to know when and how to provide appropriate guidance and insight to keep projects and tasks on track. But before I get too [...]
The funny thing about micromanagement is that we recognize it when we see it, and we are extremely aware of it when it happens to us, but we rarely, if ever, recognize or admit when we do it ourselves. Admittedly, I do not deal very well with being micromanaged. I don’t think there is ever [...]
No matter how it is defined, or WHO is interpreting it, micromanagement has a deleterious effect on a team. Relationships, teamwork, productivity and creativity are stifled. Trust plummets, discretionary effort dissipates and stress levels can sky rocket. This is true whether the behaviors are intentional or not (most likely they aren’t intentional – few micromanagers [...]